4.5 4.5 out of 5 stars (3,386)

Meta Portal - Smart Video Calling for the Home with 10” Touch Screen Display - White

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Alexa Built-in

This PC has been certified by Amazon. With Alexa built-in, you can set reminders, see your calendar, control your smart home, and more.

Alexa Built-in

This PC has been certified by Amazon. With Alexa built-in, you can set reminders, see your calendar, control your smart home, and more.

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Details

Brand
Facebook
Model Name
10" Touch - White
Connectivity Technology
Wi-Fi
Special Feature
Touchscreen
Indoor/Outdoor Usage
Indoor
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Note: Products with electrical plugs are designed for use in the US. Outlets and voltage differ internationally and this product may require an adapter or converter for use in your destination. Please check compatibility before purchasing.
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Frequently bought together

Meta Portal - Smart Video Calling for the Home with 10” Touch Screen Display - White
+
Meta Portal - Smart Video Calling for the Home with 10” Touch Screen Display - Black
+
Meta Portal Go - Portable Smart Video Calling 10” Touch Screen with Battery

Frequently bought together

Meta Portal - Smart Video Calling for the Home with 10” Touch Screen Display - White
$159.98
Meta Portal - Smart Video Calling for the Home with 10” Touch Screen Display - Black
$155.55
Meta Portal Go - Portable Smart Video Calling 10” Touch Screen with Battery
$189.99
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Description

The entire Meta Portal family is video calling designed to bring people closer. Simple to set up and fun to use, Meta Portal is a smart video calling device for a closer connection to friends and family—wherever they are. Once you’ve connected, Smart Camera pans and zooms to keep you in frame so you can move and talk naturally, while Smart Sound minimizes background noise and enhances your voice. Meta Portal’s simple privacy settings mean you can easily disable the camera and microphone, or block the lens with the camera cover. All Meta Portal WhatsApp calls are end-to-end encrypted and you can choose to call individual Messenger contacts using end-to-end encryption. Meta Portal needs a wireless internet connection and AC power. Meta Portal voice command availability varies. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Meta Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Meta Portal mobile app. Additional account registration, terms and fees may apply. Your employer may restrict your ability to login to third-party video-calling apps on Meta Portal.

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Features & details

Features

  • A more natural connection. Smart Camera adjusts automatically so you can move freely and stay in frame, while Smart Sound ensures you can easily be heard.
  • Call anyone, anywhere. Use apps like Messenger and WhatsApp to connect with friends and family—even if they don’t have a Meta Portal.
  • Designed for the home. With a sleek picture frame design, quick setup and intuitive voice and touchscreen controls, Meta Portal fits easily and seamlessly into your home.
  • Privacy by design. Easily disable the camera and microphone, or block the lens with the camera cover.

Product information

Summary

Other Technical Details

    Additional Information

  • Customer Reviews: 4.5 out of 5 stars 3,386Reviews
  • Best Sellers Rank:
    #251 in Webcams

Warranty & Support

Amazon.com Return Policy: You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Product Warranty: For warranty information about this product, please click here
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Customer reviews

4.5 out of 5 stars4.5 out of 5
3,386 global ratings

Customers say

Customers like the quality, sound quality and ease of use of the security camera. For example, they mention it's a really cool device, provides excellent sound for both sides of the call and is simple to set up. They are also happy with video quality, and connectivity. That said, opinions are mixed on value and performance.

AI-generated from the text of customer reviews

61Customers mention
53Positive
8Negative

Customers like the quality of the security camera. They say it has good speakers, a nice camera, and a great screen resolution. Some say it's an awesome tablet with a pan and zoom feature. Overall, most are satisfied with the quality and functionality of the product.

AI-generated from the text of customer reviews

"...You can also play music and watch things on it. Love how you can also read a book to them...." Read more

"...So easy to use !! So clear, fairly simple set up too. Excellent product." Read more

"...Reasonable sound and screen quality and has enough features to act like your standard tablet...." Read more

"This helps us keep in touch with family. It's very easy to use." Read more

56Customers mention
45Positive
11Negative

Customers find the security camera easy to use. They mention it's simple to set up, explain how to call, and connect. They also appreciate the on-screen instruction guide and convenient features. Customers also mention that the children find it very easy to ask Alexa to call grandma.

AI-generated from the text of customer reviews

"...So the camera moving to their faces is such a cool feature and convenient. You can also play music and watch things on it...." Read more

"Bought this for my 81 year old father and he LOVES it!! So easy to use !! So clear, fairly simple set up too. Excellent product." Read more

"...It has easily accessible on screen instruction guide. I am recommending it to family and friends." Read more

"This helps us keep in touch with family. It's very easy to use." Read more

44Customers mention
31Positive
13Negative

Customers like the connectivity of the security camera. They say it's optimized for video chat, and a great way to keep in touch. Some say the OS is buggy, but the device is excellent for staying connected with loved ones. Some mention that it'll easily answer the call and sometimes even calls them.

AI-generated from the text of customer reviews

"I love the video calling. My daughter and other family members have a 2 year old Portal and she said my new one had a much sharper video...." Read more

"...Overall, the Facebook Portal is an excellent device for staying connected with your loved ones and for making video calls." Read more

"...The only thing about the Portal. If very heavy.It has to stay plugged in to work.I wish it had a battery...." Read more

"...This is 100% voice activated. Stays connected to the internet. This has been life changing for us. We can call her and she can now call us...." Read more

24Customers mention
21Positive
3Negative

Customers like the video quality of the security camera. They say the HD picture quality is crisp, and the display is fantastic. They also appreciate the great image definition, and say the product is user-friendly.

AI-generated from the text of customer reviews

"...So easy to use !! So clear, fairly simple set up too. Excellent product." Read more

"...It comes loaded with some apps like Spotify, contacts, photos, a browser, Pandora, Storytime, And of course 2 facebook links. I added CBS news...." Read more

"...The 10” touch screen display is bright and clear, and the built-in Alexa makes it easy to keep in touch with your loved ones...." Read more

"...Display is fantastic.Very user friendly and a great way to catch up with friends and family, especially if you’re with a group of people." Read more

22Customers mention
18Positive
4Negative

Customers like the sound quality of the security camera. They say it provides excellent sound for both sides of the call, the audio/video quality is amazing, and the speaker in the back is great for videos and music. Customers also mention that it's simple to set up and 100% voice activated.

AI-generated from the text of customer reviews

"...I added CBS news. The speaker in the back is great for videos and music. Its comparable to my ihome!..." Read more

"As far as tablet type devices go, you get what you pay for. Reasonable sound and screen quality and has enough features to act like your standard..." Read more

"...The sound quality is excellent, and the Portal makes it easy to share photos and videos with your loved ones...." Read more

"...This is 100% voice activated. Stays connected to the internet. This has been life changing for us. We can call her and she can now call us...." Read more

53Customers mention
27Positive
26Negative

Customers are mixed about the performance of the security camera. Some mention that it works well, while others say that it shuts off and it seems to no longer work. Some say that the camera completely stopped working, and that the screen doesn't work.

AI-generated from the text of customer reviews

"...and Alexa coming to life without you asking but all in all, decent for specific use." Read more

"...Until yesterday the camera completely stopped working. I'll give this a 100 and do a commercial for free that's how wonderful it was...." Read more

"...all around a really cool device. works just like the commercials say. follows you around as you talk." Read more

"...I love too listen to the music and because of this it’s almost useless so be aware for the money that they asked for it it’s not even worth it...." Read more

29Customers mention
16Positive
13Negative

Customers are mixed about the value of the security camera. Some mention it's an incredible product for the price, while others say it'll be an incredible waste of money.

AI-generated from the text of customer reviews

"...sale for under $70 for awhile and free shipping to Colombia its a great value, would never pay retail for one, or the price on the portable or..." Read more

"...The Portal boxes were pretty beat up and the box it was shipped in had clearly been used for shipping before as previous shipping label was still on..." Read more

"Price is good" Read more

"...video call people on her FB friends list, and has been a total waste of money...." Read more

12Customers mention
3Positive
9Negative

Customers are dissatisfied with the Alexa compatibility of the security camera. They mention that it's limited with Alexa features, not fully supported by Alexa, and that it can't make Alexa calls. They also say that the integration is poor and that Alexa comes to life without them asking.

AI-generated from the text of customer reviews

"...have the usual problems of being slightly glitchy and Alexa coming to life without you asking but all in all, decent for specific use." Read more

"...VERY limited with Alexa features...." Read more

"...The 10” touch screen display is bright and clear, and the built-in Alexa makes it easy to keep in touch with your loved ones...." Read more

"...calls to family and came up with these shortfalls: 1 you can't change the name from Alexa,2 nothing is more cumbersome to be incompatible with my..." Read more

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Top reviews from the United States

Andrea
5.0 out of 5 starsVerified Purchase
Easy to use
Reviewed in the United States on January 25, 2024
Got it for my parents in another country. All they need it wifi and their whattsapp so simple! Love it when I call them they aren't always sitting and talking. So the camera moving to their faces is such a cool feature and convenient. You can also play music and watch... See more
Got it for my parents in another country. All they need it wifi and their whattsapp so simple! Love it when I call them they aren't always sitting and talking. So the camera moving to their faces is such a cool feature and convenient. You can also play music and watch things on it. Love how you can also read a book to them. OH you can also have many family members talk together too! I got all my parents and their children to talk together regardless of where they are at!
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Nicole R. Brooks
5.0 out of 5 starsVerified Purchase
Easy for seniors!
Reviewed in the United States on December 8, 2023
Bought this for my 81 year old father and he LOVES it!! So easy to use !! So clear, fairly simple set up too. Excellent product.
3 people found this helpful
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Kris Mettrick
5.0 out of 5 starsVerified Purchase
Love it!
Reviewed in the United States on July 23, 2021
I love the video calling. My daughter and other family members have a 2 year old Portal and she said my new one had a much sharper video. It is in a more slimline photo frame that can be set on the table vertically or horizontally that. The old one. There are... See more
I love the video calling. My daughter and other family members have a 2 year old Portal and she said my new one had a much sharper video. It is in a more slimline photo frame that can be set on the table vertically or horizontally that. The old one.

There are lots of new features. Your facebook photos can be downloaded as can photos from your phone. You can make those private. I can touch the screen to move through my favourite photos. It comes loaded with some apps like Spotify, contacts, photos, a browser, Pandora, Storytime, And of course 2 facebook links. I added CBS news. The speaker in the back is great for videos and music. Its comparable to my ihome! The screen is the same size as my larger kindle fire and just as clear. It has easily accessible on screen instruction guide. I am recommending it to family and friends.
2 people found this helpful
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Blake Drewer
4.0 out of 5 starsVerified Purchase
Decent for specific use
Reviewed in the United States on March 9, 2022
As far as tablet type devices go, you get what you pay for. Reasonable sound and screen quality and has enough features to act like your standard tablet. Dont expect a super sleek software and hardware design though and I can compare it to buying a cheap Samung... See more
As far as tablet type devices go, you get what you pay for. Reasonable sound and screen quality and has enough features to act like your standard tablet.

Dont expect a super sleek software and hardware design though and I can compare it to buying a cheap Samung phone vs a Samsung/Apple flagship device.

It worked ok for me as I only needed it as a home device so my family can video call me as they aren't too tech savy with their smartphones. However if I hadn't spent 40mins setting this up, I can't imagine my parents could have done this on their own easily.

You have the usual problems of being slightly glitchy and Alexa coming to life without you asking but all in all, decent for specific use.
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Very bad product
5.0 out of 5 starsVerified Purchase
Bad product
Reviewed in the United States on February 21, 2024
I just use it for a few.months a d they discontinue it, did t used not even for a year and did not change it for another one.
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monica
5.0 out of 5 starsVerified Purchase
Updated Customer service resolved issue immediately.
Reviewed in the United States on April 27, 2021
For all the elderly or just people who don't want to learn facebook, you just have to sign into a new account once and leave a message she can only be reached by messenger. No Facebook Hassel! It has been a godsend since Covid19. Especially because my moms on oxygen. This... See more
For all the elderly or just people who don't want to learn facebook, you just have to sign into a new account once and leave a message she can only be reached by messenger. No Facebook Hassel! It has been a godsend since Covid19. Especially because my moms on oxygen. This is a fantastic product it came just in time to be able to visit with my mother after a year during covid. I got this for her for Christmas and boy was it a hit! Until yesterday the camera completely stopped working. I'll give this a 100 and do a commercial for free that's how wonderful it was. Please contact me on what to do? I really thought this was incredible until it stopped working.
Updated: Received great customer service! It in fact was NOT the portal but another device that needed adjusting and they walked me through that
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Ashley Noble
5.0 out of 5 starsVerified Purchase
Great for keeping in touch with family
Reviewed in the United States on November 9, 2022
The Facebook Portal is an amazing device that allows you to make video calls with ease. The 10” touch screen display is bright and clear, and the built-in Alexa makes it easy to keep in touch with your loved ones. The Portal is also great for staying connected with friends... See more
The Facebook Portal is an amazing device that allows you to make video calls with ease. The 10” touch screen display is bright and clear, and the built-in Alexa makes it easy to keep in touch with your loved ones. The Portal is also great for staying connected with friends and family who live far away. The sound quality is excellent, and the Portal makes it easy to share photos and videos with your loved ones. Overall, the Facebook Portal is an excellent device for staying connected with your loved ones and for making video calls.
2 people found this helpful
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Claire D Lacey
5.0 out of 5 starsVerified Purchase
Love this for family time!
Reviewed in the United States on November 14, 2023
This helps us keep in touch with family. It's very easy to use.
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Top reviews from other countries

Felipe
5.0 out of 5 starsVerified Purchase
Buen producto
Reviewed in Mexico on May 16, 2022
Buen producto calidad precio, además de buena calidad de video al momento de realizar videollamadas. Ideal para trabajo a distancia
Buen producto calidad precio, además de buena calidad de video al momento de realizar videollamadas. Ideal para trabajo a distancia
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Shashank
4.0 out of 5 starsVerified Purchase
Facebook portal
Reviewed in India on February 28, 2022
It is a good product with large display . Liked it . Sound quality is very good .
It is a good product with large display . Liked it .
Sound quality is very good .
One person found this helpful
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leonmicky
5.0 out of 5 starsVerified Purchase
Me gustó, es de buena calidad
Reviewed in Mexico on March 17, 2022
Es exactamente lo que se describe, un aparato para videollamadas, la cámara es amplia y tiene buen sonido, satisfecho con mi compra.
Es exactamente lo que se describe, un aparato para videollamadas, la cámara es amplia y tiene buen sonido, satisfecho con mi compra.
One person found this helpful
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G
3.0 out of 5 starsVerified Purchase
Not great but not bad
Reviewed in Singapore on September 18, 2021
The product does not have Chinese language settings. The ring sound is too soft for the elderly or even myself to hear it, I have checked and this is a persistent problem for all users. The product is easy for picking up calls. For calling out, it is not as intuitive for...See more
The product does not have Chinese language settings. The ring sound is too soft for the elderly or even myself to hear it, I have checked and this is a persistent problem for all users. The product is easy for picking up calls. For calling out, it is not as intuitive for the elderly. Product could have been better if it can run independently with SIM card and without the original phone being connected to the internet consistently. I would have considered Google Nest instead knowing these problems.
The product does not have Chinese language settings. The ring sound is too soft for the elderly or even myself to hear it, I have checked and this is a persistent problem for all users.

The product is easy for picking up calls. For calling out, it is not as intuitive for the elderly.

Product could have been better if it can run independently with SIM card and without the original phone being connected to the internet consistently.

I would have considered Google Nest instead knowing these problems.
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Df186
1.0 out of 5 starsVerified Purchase
Amazing hardware, but not much support
Reviewed in Canada on November 11, 2022
This is a beautiful unit.. however very little apps are supported. Didn't integrate with Google.. does integrate with Alexa which was fine.. but it was just voice integrated. Returned it.
This is a beautiful unit.. however very little apps are supported. Didn't integrate with Google.. does integrate with Alexa which was fine.. but it was just voice integrated.

Returned it.
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